Little Lessons

Quiet, Yet Powerful Voices

Posted by Mark Fallon

Oct 13, 2017 5:00:00 AM

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“When the whole world is silent, even one voice becomes powerful.” – Malala Yousafzai

It seems that every day, the volume of our conversations gets louder. Headlines using words like “destroy”, “disaster” and “debacle”. Facebook rants with all capital letters, curses, and multiple exclamation points. Twitter threads that go on for more than 20 entries, revealing the ineffectiveness of the 140-character limit.

And that’s just about sports.

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Topics: change, optimism, passion, reactions

What Are You Passionate About?

Posted by Mark Fallon

May 19, 2017 4:54:00 AM

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"The biggest challenge is not to add years to your life, but passion to your years." - Harvey Mackay

In the late 1990s, I managed a print and mail department for a financial services company in Boston. I enjoyed giving tours of the operation; explaining the roles people performed, the functionality of the different equipment, and the innovative technology we implemented. My employees were used to listening to my enthusiastic descriptions, as I often asked them to stop a machine, so my voice could be heard.

There’s one tour I’ll never forget. My guest was a new account representative from an equipment vendor. I included extra information on how we had adapted the equipment from her company to even better serve our needs. We ended the visit at my office, and I asked if she had any questions. “Yes,” she replied, “How can you be so passionate about mail?”

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Topics: attitude, success, passion, goals