Little Lessons

What Can You Do When Pushed?

Posted by Mark Fallon

Mar 24, 2017 5:00:00 AM

"Sometimes the best helping hand you can get is a good, firm push." - Joann Thomas

2ltFallon.jpgI had passed the physical fitness test, including the dreaded pull-ups. Now, all that stood between me and U.S. Army Ranger School was the Combat Water Survival Test, or CWST. Three stations – swim the length of the pool, jump blindfolded from a diving board, and remove my weapons harness while under water. And holding onto my rifle the entire time.

Although I grew up in New England, and each summer my family spent a week at the ocean, I’m not a good swimmer. I can swim the length of a pool. If I can use both arms. And stop halfway to catch my breath.

I had failed the CWST only 3 months earlier while attending the Infantry Officer Basic Course. I was assigned to “Rock Training” class – designed for people who swim like rocks (i.e., who sink like stones). Many of my classmates didn’t know how to swim, and most of us wanted to go to Ranger School.

The most important thing I learned during “Rock Training” was the side stroke technique. This technique would allow me to hold my rifle in one hand, while using the other arm to swim. After several weeks, I could swim the length of the pool. While I wouldn’t be entering the Olympics, I had learned enough to lose the “rock” designation. I was sure I could pass the test.

There were about 100 Ranger School candidates gathered at the pool for the test. We masked any apprehension with shouts of “Hooah!” and “Airborne!” The first group of soldiers jumped into the pool, and the test had begun. I was about midway in the line.

My turn arrived. For the first test, we started in the shallow end of the pool with the finish line at the deep end. The whistle blew, and we were off. At the halfway point, I started to have problems. My wet uniform was dragging me underwater. I couldn’t remember how to swim with one arm. I panicked, stopped swimming, and started splashing as I couldn’t keep my head above the water.

An instructor pulled me out of the water. Dejected, I stood there with my head down, spitting out water. Suddenly, I was grabbed by the battalion commander, a combat veteran who served with the Rangers in Vietnam. He looked me in the eyes and shouted, “Do you want to go to Ranger School?”

“Yes, sir!”

“Then let’s do it!” He pulled me back to the front of the line, bellowing, “Get out of our way! This man wants to be a Ranger!” At the start line, he faced me, and ordered, “Now swim the length of this pool!”

“Yes, sir!”

I started with the finish line in mind and gave it my all. The battalion commander stayed with me, walking along the edge of the pool, prodding me with encouragement and expletives. With more desire than style, I made it to the end of the pool. Swallowing copious amounts of water along the way. But I did it. Now I could rest before tackling the next 2 stations.

But the battalion commander wasn’t about to let me stop. He grabbed me, pulled my face up to his and yelled, “Do you want to go to Ranger School?”

“Yes, sir!”

Then he led me to the front of the next line with the same order, “Get out of our way! This man wants to be a Ranger!” I climbed onto the diving board, walked to the edge, and put on the blindfold. Moving forward, I took the fateful step into the water. I wasted no time getting to the side of the pool, my rifle clutched tightly in my hand.

Again, the battalion commander was waiting for me. Again, the question, “Do you want to go to Ranger School?”

“Yes, sir!”

“Then let’s do it!” We moved to the final station with the familiar refrain, “Get out of our way! This man wants to be a Ranger!”

By now, many of my fellow students were also cheering me on. A simple task, jump in the deep end of the pool, and while underwater, take off my weapons harness. Then swim away, so when I broke the surface of the water, the harness wasn’t touching me. Even underwater, I could still hear the shouting of the battalion commander and my fellow students.

Suddenly it was over. I was above water, swimming to the edge, with my harness 5 feet away. I had passed. I pulled myself out of the pool, and was face-to-face with the battalion commander. He had an expression that could almost be considered smiling. “Well done, Lieutenant,” he said. Before I could thank him, he turned and walked away.

Two weeks later, I reported to Ranger School. Two weeks after that, I was in the hospital emergency room because of an accident during a parachute jump. It marked the beginning of the end of my military career. I never earned my Ranger Tab.

But I did pass the Combat Water Survival test. I overcame my fears - the fear of drowning and the fear of failing. As usual, it was with the help and support of others.

The first time I failed the CWST, the Army could’ve given up on me. But they didn’t. If I wanted to give the effort, then they would give the instruction. I would have the opportunity to succeed.

More importantly, on the day of the test, the battalion commander wouldn’t let me give up on myself. I had given a good effort, and had come up short. At that moment, I could have walked away, safe in the comfort that I had tried. No one would fault me.

Somehow, the commander knew that I could try again. He replaced my fear of failure with the desire to succeed. By pushing me to the front of the line, he didn’t allow my mind any time to second-guess my actions. His continuous shouting, “Get out our way! This man wants to be a Ranger!” was a reminder that this test was about my dreams and goals.

Although dramatic, this wasn’t the first time, or the last time, that I’ve been helped by people pushing me forward. Friends, family and co-workers have played a part in every success that I’ve achieved. People who didn’t let me forget the reasons why I took on a challenge. People who believed in me, even when I doubted myself.

We need the desire to succeed. We need to put in the effort required to achieve our goals.

And sometimes, we need a little push.

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Topics: goals, inspiration, motivation

You Aren’t Listening Yet

Posted by Mark Fallon

Mar 17, 2017 5:00:00 AM

“Music gives a soul to the universe, wings to the mind, flight to the imagination and life to everything.” - Plato

guitars.jpgChristina, my waitress, asked why I was visiting Baltimore. I explained that I was doing advance work in preparation for the National Postal Forum this May. I warned her that there would be thousands of people who work in mail taking over the waterfront for several days.

She laughed and said that she has a small stamp collection. Her prized possessions are her Elvis Presley stamps – both editions. That comment pivoted the conversation to music – and the wide range of artists that Christina liked.

Of course, there was Elvis, all 3 generations of the Williams boys, Johnny Cash and some other old-timers. Then she started talking about local bands and other groups like the Foo Fighters, Kentucky Headhunters (I knew that one and even have the Blood Oranges CD) and some artists I’d never heard of before. When I commented on the diversity of her choices, she replied, “I love all music. It’s all good.”

The conversation was similar to one I had with a bookstore clerk earlier that day. A comic book store. The clerk spent time with one customer who had just discovered manga art and wanted to know what to read next. Then she and I talked about the explosion of independent publishers and artists and how they’re forcing DC and Marvel to change. The store was changing too, including carrying Neil Gaiman’s new book on Norse mythology.

Both women appreciated that people had different ideas and artistic tastes. They respected and didn’t judge other people’s preferences. Pop music wasn’t “bad”, it was as legitimate as a start-up band exploring new sounds. Mainstream comics weren’t “lame”, and every new artist wasn’t “groundbreaking.”

Of course, music and comics are just the tip of the iceberg. Books, movies, television – art in general – is very subjective. We each have different opinions on what we appreciate and what we don’t. Just because we like something doesn’t make it better, and if we don’t like something that doesn’t make it terrible. We should celebrate our differences and not denigrate those who enjoy something else.

We may want to consider taking it a step further – and seek out new voices – authors, artists and musicians we don’t normally include in our routines. Perhaps talk to a friend who listens to/reads a unique genre, and get recommendations. Opening not just our eyes and ears, but also our minds to the new experience.

There a lot to choose from. Hulu and Netflix each offer more than 10,000 different shows to watch. Amazon lists over 30 million book titles for sales. There are 25 billion songs on iTunes. These figures don’t include the videos, books and albums in personal and public libraries.

Imagine what we might learn when start listening.

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Topics: Reading and Books, inspiration

Your Standards for You

Posted by Mark Fallon

Mar 10, 2017 4:32:00 AM

“Everybody makes excuses for themselves they wouldn't be prepared to make for other people.” – Rebecca Goldstein

Long_mirror.jpgReading the news, we’re outraged at the justifications some famous person used to defend their actions. A coworker at the office trotted out another flimsy pretext for being late with an assignment. And someone else wants us to overlook their bad behavior – once again. It’s so frustrating.

It’s easy to see the faults in others. Their shortcomings are glaring examples of how not to behave. We don’t understand why people aren’t better. Of course, the view through a window is clearer than what we might see in the mirror.

It can be disconcerting when we cast a critical eye on ourselves. We might dismiss poor choices or lazy behavior when we’re at fault. After all, it was just an honest mistake that happened just that one time and will never happen again. Well, it will probably never happen again. At least not in the near future.

Sometimes we do make honest mistakes. Or, we’re overwhelmed by external forces and can’t find another path. Maybe we’re just exhausted and need a rest. There may be a valid reason for the choice we made.

Valid reason or manufactured excuse?

There’s only one way to differentiate our actions – by being honest with ourselves. Examining our true intentions for our actions. The answers aren’t always pleasant. No one wants to consider themselves weak or immoral. A mistake or a lapse in judgment don’t reflect who we really are. However, patterns of behavior do.

When we have a good reason for our conduct, we’ll know it quickly. If we find ourselves searching for a justification, then we’re really looking for an excuse. We must admit when our actions are harmful to ourselves or others. We must meet the same standards that we set for everyone else.

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Topics: improvement, growth, honesty

Lessons from My Mother: The Dinner Table

Posted by Mark Fallon

Mar 3, 2017 4:36:25 AM

plate.jpgWeeknights at 6:00 sharp. Leftovers on Saturdays. Late Sunday afternoons, usually with a visiting relative. The blessing, led by my father’s brother, a priest. My father at the head of the table. The rest of us vying for the seats closest to the kitchen.

Growing up, the dinner table was a central part of my life. Dinner was the one time of day that all 10 kids and my parents were in the same room. There would be three or four conversations going on at once, with the occasional squabble sprinkled in. And of course, there was my mother’s cooking.

As a child, I never questioned the origins of the bounty set before us each night. I’m still baffled by my mother’s ability to run such a large household on a postal clerk’s salary. And as the photographs from my early teens prove, I never went hungry.

Through skillful budgeting and savvy shopping, my mother made sure that the cupboards and the refrigerator were always full. She then worked magic with simple ingredients to produce veritable feasts – chicken fricassee, lamb with roasted potatoes, baked ham, meatloaf, and of course, corned beef (we’re Irish).

As my older brothers and sisters moved out, there were fewer of us at the table. The empty seats would often be filled with friends or neighbors. Later – high school, college, jobs, drum corps, dating – disrupted the routines of our lives. Those dinners, and my mothers’ cooking, became even more special.

In college, my friend Dan’s family invited me to join their dinner table. I’d often stay over on Saturday nights, and awaken to the aroma of freshly baked muffins, bacon and coffee. In the afternoon, while we were watching Sunday football, Dan’s mother, Eleanor, would bring us meals that would shame any restaurant chef.

Like my mother, Eleanor was at her best with large crowds. Their Fourth of July cookout was an event that lasted most of the day, and night. First, antipasti and other appetizers. Then stuffed manicotti shells and sausage. Then brioche, marinated chicken, and more pasta. And desserts, all baked from scratch. Because the event was officially a “cookout”, Dan’s dad was allowed to grill a hamburger or two on the barbeque.

What’s the lesson from these two ladies? Simple. Food can be sustenance for the body, but a good dinner can nourish our spirits. Long after the taste has left our mouths, we will savor the memories of the meal.

But what about the “Business Dinner”? A business dinner could be just that – business conducted while food is being served. In those cases, it’s difficult to be successful with either food or business. It’s ineffective to conduct business while being interrupted by the server. And the food is chewed so rapidly between talking points that the taste barely registers with our senses.

Not that business can’t be discussed at a dinner. I regularly dine with clients and almost always the conversation turns toward work. We may even uncover a solution to a problem, making notes on the back of a business card or slip of paper.

But working on a business issue isn’t the primary reason for the dinner. I prefer to use the time to get to know my client as a person, to share stories and talk about our lives. Solving a problem is an added bonus.

Back when I was working at State Street, we had difficulties with the installation of some new equipment. Delivery was delayed. There were challenges with the operating system. And the configuration was different than what I ordered. In my unique style, I made it clear to the company that I wasn’t happy.

The president of the division asked me to dinner. For most of the dinner, we didn’t discuss the problem, but ourselves. He asked questions about my background, and told me about his career. Then we talked about books, families and outside interests. We ate at a Japanese restaurant, and he explained that he had worked in Japan for several years. We shared a meal.

At the end of the dinner, he brought up the problem. Now that he knew me as a person, he was able to express his concerns in the right framework. He felt he could learn more from my experience than any successful implementation. We agreed to a follow-up meeting to formulate a resolution. It’s a great memory, and a lesson in business, for me.

Family. Friends. Business associates.

People sharing something more than food.

PS – This week my mother celebrated her 91st birthday. She’s a mother, grandmother, great-grandmother and matriarch to a family scattered across the globe. While she may no longer cook our meals, her love nourishes us all.




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Topics: family, memories

Working the Problem

Posted by Mark Fallon

Feb 24, 2017 5:01:00 AM

“No matter how bad a situation, you have to ask yourself, ‘What do I do now?’” - Robert L. Howard, Medal of Honor Recipient

Flat Tire.jpgHave you ever put off taking care of something because “it’s just a back-up”?

For a while (a long while), I’ve known that I needed to get my spare tire repaired. The sensors create an alert every time I start my car. It’s just the spare, so I wasn’t too worried.

On Sunday evening, I ran an errand using my wife’s vehicle. As I pulled into the garage, I noticed that my car was tilting to one side. Sure enough, the left front tire was completely flat. And as you can guess, so was my spare.

On Monday morning, I had an important postal event at the JFK Presidential Library in Boston to attend. I knew my wife had the day off from work, but didn’t know what plans she’d made. I quickly checked the train schedule. While it would take a few hours, I could use a combination of trains, subways and buses to get to the library. Then I approached my wife with my “news”.

Fortunately, she wouldn’t need her car, and the immediate problem was solved. Of course, now I had another problem – I had to get the tire repaired. Monday was a holiday, and I left early Tuesday morning for a business trip. The following week, I needed my car to visit a local client.

A quick internet search found two repair shops within 5 miles of my house. One had a lot of good reviews, with people extolling the owner’s honesty. The second shop also had good reviews, but not as many. They would be my backup.

Monday morning, I removed the spare (after figuring out where Jeep hid the lug wrench). At 8:00, I called the first repair shop. Although the owner answered the phone, he saidthat he was closed for the day. I explained my situation, and he said he could recommend someone else. And the shop he recommended? My backup!

The answering service said that the business would be open at 8:30. I called at 8:31 to confirm that they were actually open. Drove over, dropped off the tire and was back home within 15 minutes. Quick change into my suit, and off to the JFK Library. I arrived with 5 minutes to spare!

From the moment I saw the way my car was tilted, I knew two things: first – I needed to stay calm; and second – I had to keep working the problem. I had to keep identifying solutions, and backup plans. One step at a time, each leading me closer to my goal.

The unexpected will happen. We may not be prepared for the challenges life throws at us. We have no control over the universe. We do decide how we’ll respond. And we decide what steps to take next. If we remain calm, we’re better equipped to find solutions to a path that moves us forward.

Breathe. Reflect. Act.

Work the problem.

Oh, and make sure that your spare tire is properly inflated.


Contact Mark 

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Topics: improvement, persistence

Our Education Has Just Begun

Posted by Mark Fallon

Feb 17, 2017 5:00:00 AM

“Reading is to the mind what exercise is to the body.” - Joseph Addison

WP Library.jpgA typical Saturday morning in February. Up early, run in the light snow, followed by a hot shower and a hotter pot of coffee. Then I put on a suit and tie.

Okay, it wasn’t a typical Saturday. I don’t normally wear a suit and tie around the house, and definitely not to shovel snow. I was heading to training sponsored by the National Speakers Association’s New England Chapter. We’d spend the day learning about both the craft and the business of professional speaking. I’d also have the opportunity to network with veterans in the industry.

It was a great day. In the first hour, I learned some important questions I need to consider about my sales and marketing strategy. I’ll spend the next month working my business partner and sales coach on evaluating my approach and making changes as needed. I also have about 8 pages of hand-written notes from the rest of the training to review.

I may be in my mid-50s and have run my own business for over 15 years, but I realize that there’s so much that I don’t know. My education didn’t end when I received a diploma 30 years ago, or when I completed my professional certification over 20 years ago. In many ways, my education is just beginning.

No matter our age or position, we should look for ways to continue learning – formally and informally. There’s always more to discover and new ways to improve ourselves. With a little effort, we can tap into resources with little or no expense.

Conferences and Trade Shows. Budget cuts for travel make it difficult for many people to attend conferences away from their home city. But they’re worth the effort and expense. In addition to great classes and speakers, attendees can meet with multiple vendors in a single day. Even more importantly is the ability to network with fellow professionals.

Professional Associations. No matter what we do for a living, there’s a trade or educational association for that industry. We should take advantage of the online and in-person training offered by the organization. Like conferences, professional associations also help you build and strength your network.

Webinars and other online training. How about attending informative classes without leaving your desk? The webinar has emerged as one of the most versatile ways to share and experience training. The majority of webinars are offered for free and are recorded, so if you can’t make the scheduled time, you can watch at a later date. Just 45 minutes a week translates into almost 40 hours of training a year.

Reading, reading and reading. We need to set aside time to read books. The books don’t have to be about your profession. Whatever genre you like – history, suspense, romance, fiction, nonfiction – it doesn’t matter; just open a book and enjoy. Reading stimulates creativity, enhances focus and reduces stress (all while helping you learn). Bonus – reading a book (paper, not e-book) before bed helps you fall asleep faster. Extra bonus – your local public library still lends books – for free!

To continue to grow, we must continue to learn. With a little effort and organization, we can find ways to develop our own personal education plan.

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Topics: learning

Doing What I Say

Posted by Mark Fallon

Feb 10, 2017 5:00:00 AM

“The best way to succeed in life is to act on the advice we give to others.” - Author Unknown

IMistakes.jpgn my role as a consultant, I provide management advice to my customers. Because I’ve been running marathons for a while, people reach out to me for suggestions on training, races, etc. And as person who’s now almost 50% older than half the population, I’m sometimes sought out for guidance on life issues.

Most of my insights are gained by years of making mistakes and learning some tough lessons along the way. Most of the time, my pride was the primary source of my errors. I was sure that I was smarter, or tougher, or better than anyone realized. Of course, I found out that I knew less than I thought, was weaker than I realized, and needed more help than I wanted to admit.

While sometimes the lessons in humility came at a high cost, I’ve been lucky. Scars – physical and emotional – aren’t badges, but reminders of my responsibility for my actions. And the outcomes.

I still find myself heading down similar paths – frustration at work, problems with my running or just feeling stuck. Too often I continue down the wrong route until another hard lesson is learned. Sometimes, I hear phrases in my head that sound familiar:

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Topics: success, reflection, growth

Still Learning From the Past

Posted by Mark Fallon

Feb 3, 2017 5:01:00 AM

"Happiness is something that comes into our lives through doors we don't even remember leaving open." - Rose Lane

Fairbanks-1.jpgA professional organization I helped start in the early 1990s is redesigning their website. The woman running the project asked if I had any photos or images from the early years. I promised to check my records.

From the beginning, I had kept that organization’s records in their own file box. Over the decades, the files followed me from job to job, and even from house to house. I quickly found the container, and inside were separate file folders for all the events from 1992 to 1995.

After pulling out some documents I thought might be helpful, I thumbed through the other files. In one folder was the first public speech I ever delivered for the U.S. Postal Service on September 29, 1994. After reading it, I thought the message still was relevant, and published it as a blog on my other website.

In appreciation of my speech, the host of the postal event presented me with a framed cachet celebrating the 350th anniversary of the Fairbanks Tavern – the first post office in the colonies. Even non-postal geeks will admit that it’s a beautiful piece. But it wasn’t going to be hung on my office wall.

The next month, my father was turning 70 years old. I’d been struggling with finding him a gift. Now I had one. He was a postal retiree and an avid collector of first day of issue postage stamps. I was pretty sure he would love this.

And he did. I can still see his eyes opening wide when he unwrapped the cachet. Then holding it one hand, his cane in the other, he took it over to a table of his friends from the post office. It was passed around with some smiles and jokes. “Bill, is this where you started your career?” “Was Ben Franklin your first boss?”

It was one of those moments that not only brought us both happiness, but brought us closer together.

I leaned back from my desk, looking at the cachet I had on my office wall today. It wasn’t the same one I gave my father, but another gift for another speech. As my mind wandered down memory lane, I suddenly paused. Looking at the calendar, I realized I was having these remembrances exactly 4 years after I was sitting with a priest planning my father’s funeral. Now, a whole new set of emotions flooded my thoughts.

In only 15 minutes, I’d travelled back 25 years, forward over 20 years and then back to the present. Milestones in my professional and personal life that reverberate in my actions today. A range of feelings that ranged from nervousness to pride to happiness to love and to loss.

As I returned to today, I started to transform my memories into actions:

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Topics: reflection, love

The Power of Our Hearts

Posted by Mark Fallon

Jan 27, 2017 5:00:00 AM

“One can be the master of what one does, but never of what one feels.” - Gustave Flaubert

beach_heart.jpgOn any given day, I can feel warm and loved or cold and lonely; very happy or deeply saddened; and even bold with confidence or uncertain with fear.

On a really good day, I’ll feel all those emotions.

A benefit of getting older has been learning to accept myself – and accept my feelings. Even when I experience thoughts on opposite ends of the spectrum within moments of each other. The ideas of love and loneliness don’t cancel each other out, but complement each other. Even heartbreaking loss may be accompanied by beautiful, heartwarming memories. And in the midst of being afraid, I find strength I wasn’t aware that I had.

Too often, I hear people apologize for their emotions. As if one could control how our hearts react to a situation. We might as well apologize for breathing the air. Instead of being sorry, we should be proud of who we are – and that includes what we feel.

This doesn’t excuse bad actions based on emotions – even intense emotions. We have a right to be angry, but we don’t have the right to inflict pain on another person. We may find ourselves afraid of the future, yet we still have to find our way to move forward. We may love being with another person, and know we that we must let them leave.

Then there are the actions we need to either allow to happen, or sometimes, make happen. Accepting the tears that accompany our pain – physical and spiritual. Embracing a loved one, whether it’s to celebrate or console. Taking the next step, even when faced with silent fears no one else sees.

There are moments when we choose to hide our sentiments. Sometimes, that decision is based on a desire to not hurt another person. Maybe in a professional setting, it may be inappropriate to express yourself. Those may be wise choices.

When we’re with the people we love, we should let them know how we feel, and why we feel that way. In many cases, they can’t do anything to change the situation. Perhaps all they can do is be present in silence. But even that may be a powerful experience for you both.

Scientists struggle with processors and programs in attempts to develop artificial intelligence that mimics the way the brain manages information. Psychologists and neuroscientists understand a small fraction of the mechanics of how our state of mind is formed. But the power of our hearts remains a mystery that eludes their grasp.

The ability to feel, express and describe our emotions is an amazing gift.

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Topics: love, fear

What Will You Do Today?

Posted by Mark Fallon

Jan 20, 2017 4:00:00 AM

“I think in terms of the day's resolutions, not the years’.” - Henry Moore

alone.jpgWe’re just over 2 weeks into the new year. Many of us began 2017 with resolutions to make changes in our lives. The goal may have been physical, intellectual or emotional. In most cases, we defined our intent with measurable activity to mark our progress.

Unfortunately, surveys show that more than a third of us will abandon our resolutions after just 2 weeks. Over the course of the year, less than 10% of us will achieve our goals. Only to start the cycle again next December 31st.

Having goals can be helpful. Quitting smoking, learning a language, reestablishing contacts with friends – these are all worthy endeavors. When we make continuous personal growth a focus, we open the door to new opportunities. When we achieve our aspirations, it’s usually accompanied by a feeling of happiness.

So why do we give up?

The most common reason for unfulfilled resolutions is that we’ve set unreasonable expectations. Changing a behavior – any behavior – is difficult. We’re often so focused on the result, that we underestimate the effort it will take to get there. The path is steeper and filled with more obstacles than we anticipated. We stumble. And fall.

In most cases, we get up after the first fall. But then there’s a second. And a third. Bruised and hurt, we begin to doubt ourselves and our abilities. From there, it’s just a short distance to questioning our goal. So we quit.

There’s another path. We can ignore the missteps of yesterday. We start the day asking, “What’s the one positive thing I can do today?” Maybe it’s taking a walk. Maybe it’s shutting down social media for 15 minutes, and reading a book. Maybe it’s sending a card or letter to someone in your life.

No master plan. No great gestures. Just simple steps forward. There will be times when unforeseen circumstances get in the way of accomplishing your daily goal. That’s okay, because there’s tomorrow. Of course, tomorrow you may even choose a different goal. That’s good too.

What’s important is to make a conscious decision to do something. Anything. The intent provides meaning, and meaning transforms a simple activity into a purposeful action. Over time, the small actions build up into a transformative power. Often unrecognizable while the change is taking place.

Life is a long, wonderful, uncharted adventure. We’ll achieve some goals, fail at some, and even abandon others. We don’t know what unanticipated challenges await us. We can’t predict the future. But we can answer one question – What will we do today?

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Topics: goals, change